Category: Playback Issue

1. Login to the Client Dashboard:    – Login to the client’s dashboard. 2. Check the Source from the Client Side:    – Verify if the source is successfully being received from the client’s side encoder for the specific stream-facing issues. – Check the security feature if any is enabled. 3. Test the source link: – check […]

1. Log in to the Client Dashboard:    – Login to the client’s dashboard. 2. Check the Source from the Client Side:    – Verify if the source is successfully being received from the client’s side encoder for the specific stream-facing issues. 3. Stream Preview Check:    – If the status is red, inform the client about the […]