1. Verify nDVR Status: – Access the 5centsCDN control panel. – Confirm that nDVR is enabled for the stream. – Ensure the appropriate rewind period is selected. 2. Playback URL Check: – Inspect the client’s website or playback. – Confirm the client has updated the playback URL from “playlist.m3u8” to “playlist_dvr.m3u8.” 3. Resave Settings: – […]
Category: DVR
Troubleshooting Steps: DVR Issue
1. Verify DVR Status: – Access the 5centsCDN control panel. – Ensure that DVR is enabled for the respective stream. 2. Review DVR Retention Period: – Check and adjust the DVR retention period according to your requirements. 3. Confirm DVR Status and Recordings: – Verify the DVR status page to ensure that recordings are accessible […]