1. Login to the Client Dashboard: 2. CNAME Checker Tool: – Use the [CNAME checker tool](https://mxtoolbox.com/CNAMELookup.aspx) to inspect whether the CNAME is Pointed or not. 3. Pointing Correction: – If the CNAME is not correctly pointed, advise the client to rectify it with the assistance of their DNS provider. You can share the below KB: […]