How to follow up for overage invoices with the clients via ticket & email
Category: Billing Internal KB
BandwidthOverageProtection – Enable/Disable:
Disabling Bandwidth Overage Protection Enabling Bandwidth Overage Protection
How to Upgrade Service from Our End:
How to order a POC:
How to add new clients:
How to enable/disable ConfigFreeze:
When the clients want to hold their account with the configuration we suggest they use this option by paying $1 every month. Enabling ConfigFreeze Disabling ConfigFreeze
How to reflect payments:
Majorly Indian clients who make payments through bank transfer and international clients that wire transfer, we have to reflect the payment manually.
How the orders are cancelled:
In cases of orders that have been incomplete for more than 24 hours, need to be cancelled