How to follow up for overage invoices with the clients via ticket & email

  1. Refer to the monthly invoice data sheet.
  2. Search for the customer.
  3. Go to the client profile ->Go to invoices & download the unpaid invoice
  4. Open a new email to the client by copying the registered email address from the client profile.
  5. Add subject ‘5centsCDN Overdue Invoice
  6. Copy the template from the sheet and edit it according to the client.
  7. A total of 3 follow-ups for the invoice via email should be done.

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